Delivery and return
Delivery and return
Standard Delivery (Signed for) | Delivered within 3-5 working days |
Express Delivery (Standard Parcels) | Delivered within 1-2 working days |
Extra-Large Parcels (Signed for) | Delivered within 3-5 working days |
Shipping Information
Shipping Information
We ensure that your Pokémon cards are shipped safely and securely. Below is everything you need to know about our shipping process.
Shipping Locations
- We ship worldwide, including the USA, UK, Canada, Australia, and Europe.
- Some countries may have restrictions on certain items—contact us if you’re unsure about shipping availability.
Processing Time
- Orders are processed within 1-2 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Times
- USA & UK: 3-7 business days
- Canada & Europe: 5-10 business days
- International: 7-14 business days
- Express shipping options are available at checkout for faster delivery.
4. Shipping Costs
- Standard shipping rates vary based on your location and order size.
- Fast shipping is available for all orders.
- International shipping fees depend on the destination and package weight.
5. Tracking Your Order
- Once your order ships, you will receive an email with a tracking number.
- You can track your shipment through our website or the carrier’s tracking system.
6. Lost or Delayed Shipments
- If your package is delayed, please check the tracking info.
- If your order is lost in transit, contact us, and we will assist with a replacement or refund.
- PokéCardVault is not responsible for delays caused by customs or postal services.
7. Secure Packaging
- All orders are carefully packaged to prevent damage during shipping.
- Graded and rare cards are sent in protective cases and secure bubble mailers.
For any shipping-related questions, feel free to contact our support team!
Composition and care
Composition and care
Composition:
- All Pokémon cards sold are 100% authentic and sourced from verified suppliers.
- PSA, BGS, or CGC professionally authenticate graded cards.
- Sealed products, booster packs, and collectibles are factory-sealed and untampered.
Care Instructions:
- Store cards in protective sleeves or top loaders to prevent damage.
- Keep cards away from moisture, direct sunlight, and extreme temperatures.
- Use a soft microfiber cloth to clean card surfaces if needed.
- Avoid bending or handling cards excessively to maintain their value.
For more tips on preserving your collection, feel free to contact us!
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